We prepared extensively for COVID, in order to have our employees ready to work from home. In India, it’s a little harder because the younger generation tends to live with their parents and siblings. Many of them don’t have the luxury of having a home office. Therefore, a lot of people work from their bedrooms. We had to prepare for technical availability, communications security, even with electricity which is not always reliable. We try to give them the best work environment possible at home. The other thing from our client’s perspective was security. We deal with a lot of client IP. They want to make sure that it’s secure and their intellectual property is not compromised. We needed to have all these procedures in place to prevent these issues.
We just celebrated a year from work at home and we had two virtual parties, but unfortunately, we had two young employees who succumbed to COVID. The problem is they went to their hometowns to visit parents, but medical facilities aren’t always the best in these areas in India. This is usually how a lot of people get infected and unfortunately, we lost two promising individuals, as a result. It was very heartbreaking. As you know, India is in bad shape with COVID right now and staying safe is a challenge.