What does your day-to-day look like as the Chief Communications Officer of Cars.com?

The days are never the same because the world changes daily. That’s the interesting thing about communications and PR. I never know what media outlet is going to call our team.In my current position, I lead internal communications. That includes all the employee communications, culture, executive positioning, messaging, investor relations, earnings, and events such as trade shows etc. So, it is a lot of writing and messaging.

Much of the foundation of communications is driven by building and maintaining relationships, whether it is with media or customers. That’s the foundation. Writing is a part of my day every day. I’m building relationships across the organization and bringing things together. That’s a large part of my role. Communications as a shared services team – we act as a mini agency within cars.com.